Our client, a Movers and Packers business in Austin, partnered with us 5 months ago to grow their online presence and attract more customers. After 5 months of strategic efforts, they achieved an incredible milestone—444+ GMB calls in the last 3 months! Here’s how we made it happen.
The Challenge
When the business joined us, they faced several hurdles:
- Low visibility for searches like “Movers and Packers in Austin.”
- Very few inquiries and calls from their Google My Business (GMB) profile.
- An incomplete GMB profile with outdated details and no engaging content.
- Fierce competition from other established moving companies in Austin.
The Solution
We implemented a structured plan to improve their GMB performance and drive results. Here’s what we did:
1. GMB Optimization
- Updated their profile with complete and accurate details, including address, phone number, and service areas.
- Added professional images showcasing their vehicles, team, and moving services.
- Used relevant keywords like “affordable movers Austin” in their GMB description.
2. Engaging GMB Posts
- Shared weekly posts about their services, tips for stress-free moving, and limited-time offers.
- Highlighted customer success stories like “Helping Families Move Safely Across Austin.”
3. Customer Reviews
- Encouraged happy clients to leave positive reviews on their GMB profile.
- Increased reviews from 10 to 70+ glowing reviews, with an average rating of 4.8 stars.
4. Local SEO
- Built consistent NAP citations on local directories and ensured GMB sync with the website.
- Targeted local keywords to improve search rankings and increase GMB visibility.
5. Performance Tracking and Adjustments
- Analyzed GMB insights to identify which strategies were driving the most calls.
- Focused on high-performing areas, like reviews and posts, to maximize impact.
The Results
In the last 3 months of collaboration, the business achieved:
- GMB Calls: Over 444+ calls, compared to fewer than 50 calls in the first month.
- Profile Views: A 300% increase in GMB profile views.
- Customer Reviews: 70+ positive reviews, creating trust and credibility.
- Inquiries: A steady stream of calls and messages directly through GMB, leading to more bookings.
Conclusion
This remarkable growth in calls is a result of focused GMB optimization, strategic SEO efforts, and consistent customer engagement. In just 5 months of partnership, the Movers and Packers business in Austin saw a dramatic transformation, with 444+ calls in the last 3 months alone.
Ready to grow your business? Let’s make it happen! 🚛
