Local SEO Case Study- Locksmith GMB Calls in Boston
Running a locksmith business in a competitive city like Boston isn’t easy. Standing out among other local locksmiths and getting new customer calls was a big challenge for our client. Here’s how we helped them achieve 1100+ calls in just 3 months using Google My Business (GMB) optimization!
The Challenge
Low GMB visibility for searches like “locksmith near me.”
Minimal customer reviews, leading to a lack of trust.
No regular updates on GMB, making the profile less engaging.
Strong competition from other locksmiths in the area.
The Solution
1. Google Business Profile (GMB) Optimization
Updated all details: NAP (Name, Address, Phone), service areas, and business hours.
Added real images of the locksmith team, tools, and successful jobs.
Used relevant keywords like “24/7 emergency locksmith Boston” in the description.
2. Customer Reviews
Started a review request campaign, asking happy customers to share their experiences.
Responded to every review to build trust and engagement.
3. Posting Regular Updates
Shared weekly GMB posts about services, special discounts, and customer success stories.
4. Local SEO Strategies
Created blog posts targeting local keywords like “Top Locksmith Tips in Boston.”
Built consistent citations across local directories like Yelp and BBB.
5. Targeted Paid Ads (Google Ads)
Ran ads focused on high-intent keywords like “emergency locksmith near me” and “car lockout service Boston.”
The Results
GMB Calls: Increased from 150/month to 1100+ in 3 months.
GMB Profile Views: Grew by 300%.
Customer Reviews: 10 to 75+ positive reviews (average 4.9-star rating).
Local Rankings: Climbed to the #1 position for “locksmith near me” in Boston.
Conclusion
With a strategic approach to GMB optimization and local SEO, this locksmith business transformed its online presence, dominated local search results, and drove over 1100+ calls in just 3 months.